FAQ

MicroCrystals (also known as microneedles) are – quite literally – microscopic pyramids made from crystallised serum of our skin-boosting ingredients. When the MicroCrystals meet the skin they fully dissolve releasing the ingredients beneath the skin where they can be most effective delivering powerful and longer-lasting results.

No, MicroCrystal patches are completely painless. MicroCrystals used in at-home procedures are much smaller than microneedles used by dermatologists, making them safe and straightforward to use.

You may feel a slight sensation when you first press the patch onto the skin, followed by a warm tingle as the MicroCrystals begin to dissolve. 

Absolutely not. Our MicroCrystal patches use ultra-fine microscopic pyramid crystals, which are designed to gently penetrate the skin resulting in no pain, damage or trauma.

Vice Reversa is not focused on organic or all-natural formulae. We’re focused on results and finding the best ingredients for clear and smooth skin.

Some of our ingredients are made in labs, but we like to use high concentrations of natural ingredients wherever we can. Our patches are formulated through high-tech engineering utilising a unique delivery system to allow these ingredients to have better efficacy in the inner layers.

Our products are free from potentially harmful ingredients such as parabens, phalates, sulphates, fragrance, preservatives and mineral oil.

Yes, all of our products are cruelty free.

Yes, all of our products are fully Vegan and contain no animal sources.

Yes! Our box, film and tray are widely recycled. The foil sachets are not yet recyclable.

We love developing and perfecting new products, so stay tuned for more releases. Click here to subscribe to stay up to date.

Please check the ‘Period After Opening’ symbol on the packaging.

The symbol looks like an open jar with a month to indicate how long the product should remain stable for after opening.

Vice Reversa patches are developed and manufactured in South Korea.

Store at room temperature away from direct sunlight. It’s best to keep patches away from moisture.

Eye Rejuvenator is fine to use. Our active ingredients in Eye Rejuvenator include Vitamin C, Hyaluronic Acid, and Peptides all of which are fine to use topically when pregnant. However, it’s always best to check with your doctor or midwife before making any changes in skincare during pregnancy and breastfeeding.

Crow De-Creaser, Spot Stoppa and Pigment Fader contain ingredients such as Retinal, Tranexamic acid, Niacinamide and Salicylic Acid that are not recommended to use when pregnant.

You can track your order by visiting the order status page and entering your order number and email address.

We accept all major credit cards, Paypal, Sezzle, Apple Pay, Google Pay and Shop Pay.

Yes. Please email us at support@vicereversaskin.com and request a call back with your
phone number and best time to contact you.

Vice Reversa has locations all over the world to provide fast and convinient shipping.

All products will be dispatched within two working days of you placing your order. Our average shipping time is under one week.

Yes. For full details of where we ship to, please see our shipping information page here.

No problem - drop us an email to our customer service team at support@vicereversaskin.com with your order number and problem.

Orders can be cancelled as long as they have not been fulfilled and shipped out yet. If you need to make a change to your order, please don’t hesitate to reach out to our customer service team at support@vicereversaskin.com

Log in to your account here, where you will be able to amend your subscription details. You can update the frequency, skip or cancel your subscription up to the day before your next order. If you need assistance, please don’t hesitate to reach out to our customer service team at support@vicereversaskin.com

Persistence and consistency is essential for any great skincare regime. Whilst everyone is different, we recommend twice weekly for the first fortnight, and once per week from then on. We recommend taking pictures along your skincare journey to visualise the anti-aging and brightening effects over time.

Apply the Eye Rejuvenator patches to clean, dry skin; lightly press the patches to ensure the MicroCrystals are in contact with the skin. To remove the patches in the most effective and gentle way, we recommend using one hand to pull the skin taut around the orbital bone. Whilst using the other hand to lift the inner corner of the patch and gently peel away towards the outer eye. For more advice, visit our product page or email our team at support@vicereversaskin.com

Yes. We recommend wearing the Eye Rejuvenator patches for a minimum of 2 hours to allow the MicroCrystals to completely dissolve and deliver the active ingredients to the epidermis layers.

Many of our customers choose to add the Eye Rejuvenator patches to their overnight skincare regime for convenience and the benefit of waking up to radiant, and firmer skin.

Absolutely. The Eye Rejuvenator patches gently penetrate the skin to allow active ingredients to reach the epidermis layers beneath the surface. Similarly, fillers are subcutaneous and are applied beneath the skin’s epidermis.

As well as all fillers, you can use Eye Rejuvenator with tear-trough fillers.

We also recommend it’s best practice to reach out to your aesthetician for additional assurance.

Vice Reversa aims to hydrate, nourish and rejuvenate the skin from within, helping restore collagen and elastin for a brighter, hydrated complexion. The Eye Rejuvenator patches are not an alternative to Botox, but are effective in improving the appearance of fine lines and wrinkles with continued use.

It’s easy to add our patches to any skincare routine, as they are simple to use and hassle-free. For best results, use twice weekly for the first fortnight, and then once a week from then on.

We always recommend applying the patches directly after cleansing to dry skin (before applying any serums or moisturisers). Once applied, you can carry on with your normal daily routine. It’s important to leave the patches on for at least two hours to give the MicroCrystals time to fully dissolve.

No, the Eye Rejuvenator patches have unique properties, which are specifically designed to reduce fine lines and wrinkles. They are also formulated to hydrate and rejuvenate the skin, resulting in a plumper, smoother and youthful complexion.